Amazon Q Connect

2024/12/19 - 6 updated api methods

Changes   Amazon Q in Connect enables agents to ask Q for assistance in multiple languages and Q will provide answers and recommended step-by-step guides in those languages. Qs default language is English (United States) and you can switch this by setting the locale configuration on the AI Agent.

2024/12/02 - 11 new 14 updated api methods

Changes   This release adds following capabilities: Configuring safeguards via AIGuardrails for Q in Connect inferencing, and APIs to support Q&A self-service use cases

2024/11/18 - 14 new api methods

Changes   This release introduces MessageTemplate as a resource in Amazon Q in Connect, along with APIs to create, read, search, update, and delete MessageTemplate resources.

2024/10/07 - 19 new 12 updated api methods

Changes   This release adds support for the following capabilities: Configuration of the Gen AI system via AIAgent and AIPrompts. Integration support for Bedrock Knowledge Base.

2024/06/27 - 4 new api methods

Changes   Adds CreateContentAssociation, ListContentAssociations, GetContentAssociation, and DeleteContentAssociation APIs.

2024/04/10 - 1 new 2 updated api methods

Changes   This release adds a new QiC public API updateSession and updates an existing QiC public API createSession

2023/12/01 - 1 new api methods

Changes   This release adds the PutFeedback API and allows providing feedback against the specified assistant for the specified target.

2023/11/28 - 41 new api methods

Changes   Amazon Q in Connect, an LLM-enhanced evolution of Amazon Connect Wisdom. This release adds generative AI support to Amazon Q Connect QueryAssistant and GetRecommendations APIs.

2023/11/17 - 10 new 5 updated api methods

Changes   This release adds QuickResponse as a new Wisdom resource and Wisdom APIs for import, create, read, search, update and delete QuickResponse resources.

2023/07/25 - 5 updated api methods

Changes   This release added two new data types: AssistantIntegrationConfiguration, and SessionIntegrationConfiguration to support Wisdom integration with Amazon Connect Chat

2022/08/15 - 1 new api methods

Changes   This release introduces a new API PutFeedback that allows submitting feedback to Wisdom on content relevance.

2022/04/21 - 1 updated api methods

Changes   This release updates the GetRecommendations API to include a trigger event list for classifying and grouping recommendations.

2021/09/27 - 31 new api methods

Changes   Released Amazon Connect Wisdom, a feature of Amazon Connect, which provides real-time recommendations and search functionality in general availability (GA). For more information, see https://docs.aws.amazon.com/wisdom/latest/APIReference/Welcome.html.