Amazon Connect Service

2022/10/04 - Amazon Connect Service - 2 updated api methods

Changes  Updated the CreateIntegrationAssociation API to support the CASES_DOMAIN IntegrationType.

CreateIntegrationAssociation (updated) Link ¶
Changes (request)
{'IntegrationType': {'CASES_DOMAIN'}}

Creates an Amazon Web Services resource association with an Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.create_integration_association(
    InstanceId='string',
    IntegrationType='EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN',
    IntegrationArn='string',
    SourceApplicationUrl='string',
    SourceApplicationName='string',
    SourceType='SALESFORCE'|'ZENDESK',
    Tags={
        'string': 'string'
    }
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type IntegrationType:

string

param IntegrationType:

[REQUIRED]

The type of information to be ingested.

type IntegrationArn:

string

param IntegrationArn:

[REQUIRED]

The Amazon Resource Name (ARN) of the integration.

type SourceApplicationUrl:

string

param SourceApplicationUrl:

The URL for the external application. This field is only required for the EVENT integration type.

type SourceApplicationName:

string

param SourceApplicationName:

The name of the external application. This field is only required for the EVENT integration type.

type SourceType:

string

param SourceType:

The type of the data source. This field is only required for the EVENT integration type.

type Tags:

dict

param Tags:

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

  • (string) --

    • (string) --

rtype:

dict

returns:

Response Syntax

{
    'IntegrationAssociationId': 'string',
    'IntegrationAssociationArn': 'string'
}

Response Structure

  • (dict) --

    • IntegrationAssociationId (string) --

      The identifier for the integration association.

    • IntegrationAssociationArn (string) --

      The Amazon Resource Name (ARN) for the association.

ListIntegrationAssociations (updated) Link ¶
Changes (request, response)
Request
{'IntegrationType': {'CASES_DOMAIN'}}
Response
{'IntegrationAssociationSummaryList': {'IntegrationType': {'CASES_DOMAIN'}}}

Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.list_integration_associations(
    InstanceId='string',
    IntegrationType='EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN',
    NextToken='string',
    MaxResults=123
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type IntegrationType:

string

param IntegrationType:

The integration type.

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximum number of results to return per page.

rtype:

dict

returns:

Response Syntax

{
    'IntegrationAssociationSummaryList': [
        {
            'IntegrationAssociationId': 'string',
            'IntegrationAssociationArn': 'string',
            'InstanceId': 'string',
            'IntegrationType': 'EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN',
            'IntegrationArn': 'string',
            'SourceApplicationUrl': 'string',
            'SourceApplicationName': 'string',
            'SourceType': 'SALESFORCE'|'ZENDESK'
        },
    ],
    'NextToken': 'string'
}

Response Structure

  • (dict) --

    • IntegrationAssociationSummaryList (list) --

      The associations.

      • (dict) --

        Contains summary information about the associated AppIntegrations.

        • IntegrationAssociationId (string) --

          The identifier for the AppIntegration association.

        • IntegrationAssociationArn (string) --

          The Amazon Resource Name (ARN) for the AppIntegration association.

        • InstanceId (string) --

          The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

        • IntegrationType (string) --

          The integration type.

        • IntegrationArn (string) --

          The Amazon Resource Name (ARN) for the AppIntegration.

        • SourceApplicationUrl (string) --

          The URL for the external application.

        • SourceApplicationName (string) --

          The user-provided, friendly name for the external application.

        • SourceType (string) --

          The name of the source.

    • NextToken (string) --

      If there are additional results, this is the token for the next set of results.