Amazon Connect Service

2023/09/01 - Amazon Connect Service - 9 new api methods

Changes  Amazon Connect adds the ability to read, create, update, delete, and list view resources, and adds the ability to read, create, delete, and list view versions.

DeleteViewVersion (new) Link ¶

Deletes the particular version specified in ViewVersion identifier.

See also: AWS API Documentation

Request Syntax

client.delete_view_version(
    InstanceId='string',
    ViewId='string',
    ViewVersion=123
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

type ViewVersion:

integer

param ViewVersion:

[REQUIRED]

The version number of the view.

rtype:

dict

returns:

Response Syntax

{}

Response Structure

  • (dict) --

DeleteView (new) Link ¶

Deletes the view entirely. It deletes the view and all associated qualifiers (versions and aliases).

See also: AWS API Documentation

Request Syntax

client.delete_view(
    InstanceId='string',
    ViewId='string'
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

rtype:

dict

returns:

Response Syntax

{}

Response Structure

  • (dict) --

DescribeView (new) Link ¶

Retrieves the view for the specified Amazon Connect instance and view identifier.

The view identifier can be supplied as a ViewId or ARN.

$SAVED needs to be supplied if a view is unpublished.

The view identifier can contain an optional qualifier, for example, <view-id>:$SAVED, which is either an actual version number or an Amazon Connect managed qualifier $SAVED | $LATEST. If it is not supplied, then $LATEST is assumed for customer managed views and an error is returned if there is no published content available. Version 1 is assumed for Amazon Web Services managed views.

See also: AWS API Documentation

Request Syntax

client.describe_view(
    InstanceId='string',
    ViewId='string'
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The ViewId of the view. This must be an ARN for Amazon Web Services managed views.

rtype:

dict

returns:

Response Syntax

{
    'View': {
        'Id': 'string',
        'Arn': 'string',
        'Name': 'string',
        'Status': 'PUBLISHED'|'SAVED',
        'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
        'Description': 'string',
        'Version': 123,
        'VersionDescription': 'string',
        'Content': {
            'InputSchema': 'string',
            'Template': 'string',
            'Actions': [
                'string',
            ]
        },
        'Tags': {
            'string': 'string'
        },
        'CreatedTime': datetime(2015, 1, 1),
        'LastModifiedTime': datetime(2015, 1, 1),
        'ViewContentSha256': 'string'
    }
}

Response Structure

  • (dict) --

    • View (dict) --

      All view data is contained within the View object.

      • Id (string) --

        The identifier of the view.

      • Arn (string) --

        The Amazon Resource Name (ARN) of the view.

      • Name (string) --

        The name of the view.

      • Status (string) --

        Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

      • Type (string) --

        The type of the view - CUSTOMER_MANAGED.

      • Description (string) --

        The description of the view.

      • Version (integer) --

        Current version of the view.

      • VersionDescription (string) --

        The description of the version.

      • Content (dict) --

        View content containing all content necessary to render a view except for runtime input data.

        • InputSchema (string) --

          The data schema matching data that the view template must be provided to render.

        • Template (string) --

          The view template representing the structure of the view.

        • Actions (list) --

          A list of possible actions from the view.

          • (string) --

      • Tags (dict) --

        The tags associated with the view resource (not specific to view version).

        • (string) --

          • (string) --

      • CreatedTime (datetime) --

        The timestamp of when the view was created.

      • LastModifiedTime (datetime) --

        Latest timestamp of the UpdateViewContent or CreateViewVersion operations.

      • ViewContentSha256 (string) --

        Indicates the checksum value of the latest published view content.

ListViewVersions (new) Link ¶

Returns all the available versions for the specified Amazon Connect instance and view identifier.

Results will be sorted from highest to lowest.

See also: AWS API Documentation

Request Syntax

client.list_view_versions(
    InstanceId='string',
    ViewId='string',
    NextToken='string',
    MaxResults=123
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximum number of results to return per page. The default MaxResult size is 100.

rtype:

dict

returns:

Response Syntax

{
    'ViewVersionSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'Description': 'string',
            'Name': 'string',
            'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
            'Version': 123,
            'VersionDescription': 'string'
        },
    ],
    'NextToken': 'string'
}

Response Structure

  • (dict) --

    • ViewVersionSummaryList (list) --

      A list of view version summaries.

      • (dict) --

        A summary of a view version's metadata.

        • Id (string) --

          The identifier of the view version.

        • Arn (string) --

          The Amazon Resource Name (ARN) of the view version.

        • Description (string) --

          The description of the view version.

        • Name (string) --

          The name of the view version.

        • Type (string) --

          The type of the view version.

        • Version (integer) --

          The sequentially incremented version of the view version.

        • VersionDescription (string) --

          The description of the view version.

    • NextToken (string) --

      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

ListViews (new) Link ¶

Returns views in the given instance.

Results are sorted primarily by type, and secondarily by name.

See also: AWS API Documentation

Request Syntax

client.list_views(
    InstanceId='string',
    Type='CUSTOMER_MANAGED'|'AWS_MANAGED',
    NextToken='string',
    MaxResults=123
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type Type:

string

param Type:

The type of the view.

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximum number of results to return per page. The default MaxResult size is 100.

rtype:

dict

returns:

Response Syntax

{
    'ViewsSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'Name': 'string',
            'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
            'Status': 'PUBLISHED'|'SAVED',
            'Description': 'string'
        },
    ],
    'NextToken': 'string'
}

Response Structure

  • (dict) --

    • ViewsSummaryList (list) --

      A list of view summaries.

      • (dict) --

        A summary of a view's metadata.

        • Id (string) --

          The identifier of the view.

        • Arn (string) --

          The Amazon Resource Name (ARN) of the view.

        • Name (string) --

          The name of the view.

        • Type (string) --

          The type of the view.

        • Status (string) --

          Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

        • Description (string) --

          The description of the view.

    • NextToken (string) --

      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

CreateViewVersion (new) Link ¶

Publishes a new version of the view identifier.

Versions are immutable and monotonically increasing.

It returns the highest version if there is no change in content compared to that version. An error is displayed if the supplied ViewContentSha256 is different from the ViewContentSha256 of the $LATEST alias.

See also: AWS API Documentation

Request Syntax

client.create_view_version(
    InstanceId='string',
    ViewId='string',
    VersionDescription='string',
    ViewContentSha256='string'
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

type VersionDescription:

string

param VersionDescription:

The description for the version being published.

type ViewContentSha256:

string

param ViewContentSha256:

Indicates the checksum value of the latest published view content.

rtype:

dict

returns:

Response Syntax

{
    'View': {
        'Id': 'string',
        'Arn': 'string',
        'Name': 'string',
        'Status': 'PUBLISHED'|'SAVED',
        'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
        'Description': 'string',
        'Version': 123,
        'VersionDescription': 'string',
        'Content': {
            'InputSchema': 'string',
            'Template': 'string',
            'Actions': [
                'string',
            ]
        },
        'Tags': {
            'string': 'string'
        },
        'CreatedTime': datetime(2015, 1, 1),
        'LastModifiedTime': datetime(2015, 1, 1),
        'ViewContentSha256': 'string'
    }
}

Response Structure

  • (dict) --

    • View (dict) --

      All view data is contained within the View object.

      • Id (string) --

        The identifier of the view.

      • Arn (string) --

        The Amazon Resource Name (ARN) of the view.

      • Name (string) --

        The name of the view.

      • Status (string) --

        Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

      • Type (string) --

        The type of the view - CUSTOMER_MANAGED.

      • Description (string) --

        The description of the view.

      • Version (integer) --

        Current version of the view.

      • VersionDescription (string) --

        The description of the version.

      • Content (dict) --

        View content containing all content necessary to render a view except for runtime input data.

        • InputSchema (string) --

          The data schema matching data that the view template must be provided to render.

        • Template (string) --

          The view template representing the structure of the view.

        • Actions (list) --

          A list of possible actions from the view.

          • (string) --

      • Tags (dict) --

        The tags associated with the view resource (not specific to view version).

        • (string) --

          • (string) --

      • CreatedTime (datetime) --

        The timestamp of when the view was created.

      • LastModifiedTime (datetime) --

        Latest timestamp of the UpdateViewContent or CreateViewVersion operations.

      • ViewContentSha256 (string) --

        Indicates the checksum value of the latest published view content.

CreateView (new) Link ¶

Creates a new view with the possible status of SAVED or PUBLISHED.

The views will have a unique name for each connect instance.

It performs basic content validation if the status is SAVED or full content validation if the status is set to PUBLISHED. An error is returned if validation fails. It associates either the $SAVED qualifier or both of the $SAVED and $LATEST qualifiers with the provided view content based on the status. The view is idempotent if ClientToken is provided.

See also: AWS API Documentation

Request Syntax

client.create_view(
    InstanceId='string',
    ClientToken='string',
    Status='PUBLISHED'|'SAVED',
    Content={
        'Template': 'string',
        'Actions': [
            'string',
        ]
    },
    Description='string',
    Name='string',
    Tags={
        'string': 'string'
    }
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ClientToken:

string

param ClientToken:

A unique Id for each create view request to avoid duplicate view creation. For example, the view is idempotent ClientToken is provided.

type Status:

string

param Status:

[REQUIRED]

Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

type Content:

dict

param Content:

[REQUIRED]

View content containing all content necessary to render a view except for runtime input data.

The total uncompressed content has a maximum file size of 400kB.

  • Template (string) --

    The view template representing the structure of the view.

  • Actions (list) --

    A list of possible actions from the view.

    • (string) --

type Description:

string

param Description:

The description of the view.

type Name:

string

param Name:

[REQUIRED]

The name of the view.

type Tags:

dict

param Tags:

The tags associated with the view resource (not specific to view version).These tags can be used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

  • (string) --

    • (string) --

rtype:

dict

returns:

Response Syntax

{
    'View': {
        'Id': 'string',
        'Arn': 'string',
        'Name': 'string',
        'Status': 'PUBLISHED'|'SAVED',
        'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
        'Description': 'string',
        'Version': 123,
        'VersionDescription': 'string',
        'Content': {
            'InputSchema': 'string',
            'Template': 'string',
            'Actions': [
                'string',
            ]
        },
        'Tags': {
            'string': 'string'
        },
        'CreatedTime': datetime(2015, 1, 1),
        'LastModifiedTime': datetime(2015, 1, 1),
        'ViewContentSha256': 'string'
    }
}

Response Structure

  • (dict) --

    • View (dict) --

      A view resource object. Contains metadata and content necessary to render the view.

      • Id (string) --

        The identifier of the view.

      • Arn (string) --

        The Amazon Resource Name (ARN) of the view.

      • Name (string) --

        The name of the view.

      • Status (string) --

        Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

      • Type (string) --

        The type of the view - CUSTOMER_MANAGED.

      • Description (string) --

        The description of the view.

      • Version (integer) --

        Current version of the view.

      • VersionDescription (string) --

        The description of the version.

      • Content (dict) --

        View content containing all content necessary to render a view except for runtime input data.

        • InputSchema (string) --

          The data schema matching data that the view template must be provided to render.

        • Template (string) --

          The view template representing the structure of the view.

        • Actions (list) --

          A list of possible actions from the view.

          • (string) --

      • Tags (dict) --

        The tags associated with the view resource (not specific to view version).

        • (string) --

          • (string) --

      • CreatedTime (datetime) --

        The timestamp of when the view was created.

      • LastModifiedTime (datetime) --

        Latest timestamp of the UpdateViewContent or CreateViewVersion operations.

      • ViewContentSha256 (string) --

        Indicates the checksum value of the latest published view content.

UpdateViewMetadata (new) Link ¶

Updates the view metadata. Note that either Name or Description must be provided.

See also: AWS API Documentation

Request Syntax

client.update_view_metadata(
    InstanceId='string',
    ViewId='string',
    Name='string',
    Description='string'
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

type Name:

string

param Name:

The name of the view.

type Description:

string

param Description:

The description of the view.

rtype:

dict

returns:

Response Syntax

{}

Response Structure

  • (dict) --

UpdateViewContent (new) Link ¶

Updates the view content of the given view identifier in the specified Amazon Connect instance.

It performs content validation if Status is set to SAVED and performs full content validation if Status is PUBLISHED. Note that the $SAVED alias' content will always be updated, but the $LATEST alias' content will only be updated if Status is PUBLISHED.

See also: AWS API Documentation

Request Syntax

client.update_view_content(
    InstanceId='string',
    ViewId='string',
    Status='PUBLISHED'|'SAVED',
    Content={
        'Template': 'string',
        'Actions': [
            'string',
        ]
    }
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type ViewId:

string

param ViewId:

[REQUIRED]

The identifier of the view. Both ViewArn and ViewId can be used.

type Status:

string

param Status:

[REQUIRED]

Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

type Content:

dict

param Content:

[REQUIRED]

View content containing all content necessary to render a view except for runtime input data and the runtime input schema, which is auto-generated by this operation.

The total uncompressed content has a maximum file size of 400kB.

  • Template (string) --

    The view template representing the structure of the view.

  • Actions (list) --

    A list of possible actions from the view.

    • (string) --

rtype:

dict

returns:

Response Syntax

{
    'View': {
        'Id': 'string',
        'Arn': 'string',
        'Name': 'string',
        'Status': 'PUBLISHED'|'SAVED',
        'Type': 'CUSTOMER_MANAGED'|'AWS_MANAGED',
        'Description': 'string',
        'Version': 123,
        'VersionDescription': 'string',
        'Content': {
            'InputSchema': 'string',
            'Template': 'string',
            'Actions': [
                'string',
            ]
        },
        'Tags': {
            'string': 'string'
        },
        'CreatedTime': datetime(2015, 1, 1),
        'LastModifiedTime': datetime(2015, 1, 1),
        'ViewContentSha256': 'string'
    }
}

Response Structure

  • (dict) --

    • View (dict) --

      A view resource object. Contains metadata and content necessary to render the view.

      • Id (string) --

        The identifier of the view.

      • Arn (string) --

        The Amazon Resource Name (ARN) of the view.

      • Name (string) --

        The name of the view.

      • Status (string) --

        Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.

      • Type (string) --

        The type of the view - CUSTOMER_MANAGED.

      • Description (string) --

        The description of the view.

      • Version (integer) --

        Current version of the view.

      • VersionDescription (string) --

        The description of the version.

      • Content (dict) --

        View content containing all content necessary to render a view except for runtime input data.

        • InputSchema (string) --

          The data schema matching data that the view template must be provided to render.

        • Template (string) --

          The view template representing the structure of the view.

        • Actions (list) --

          A list of possible actions from the view.

          • (string) --

      • Tags (dict) --

        The tags associated with the view resource (not specific to view version).

        • (string) --

          • (string) --

      • CreatedTime (datetime) --

        The timestamp of when the view was created.

      • LastModifiedTime (datetime) --

        Latest timestamp of the UpdateViewContent or CreateViewVersion operations.

      • ViewContentSha256 (string) --

        Indicates the checksum value of the latest published view content.