AWS API Changes

2019/10/23 - Amazon Connect Service - 4 new api methods

Changes Update connect client to latest version

ListPhoneNumbers (new)

Link ¶

Provides information about the phone numbers for the specified Amazon Connect instance.

Request Syntax

client.list_phone_numbers(
    InstanceId='string',
    PhoneNumberTypes=[
        'TOLL_FREE'|'DID',
    ],
    PhoneNumberCountryCodes=[
        'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
    ],
    NextToken='string',
    MaxResults=123
)

type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance.

type PhoneNumberTypes:

list

param PhoneNumberTypes:

The type of phone number.

(string) --

type PhoneNumberCountryCodes:

list

param PhoneNumberCountryCodes:

The ISO country code.

(string) --

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximimum number of results to return per page.

rtype:

dict

returns:

Response Syntax

{
    'PhoneNumberSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'PhoneNumber': 'string',
            'PhoneNumberType': 'TOLL_FREE'|'DID',
            'PhoneNumberCountryCode': 'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW'
        },
    ],
    'NextToken': 'string'
}

Response Structure

(dict) --
- PhoneNumberSummaryList (list) --
  
  Information about the phone numbers.
  - (dict) --
    
    Contains summary information about a phone number for a contact center.
    - Id (string) --
      
      The identifier of the phone number.
    - Arn (string) --
      
      The Amazon Resource Name (ARN) of the phone number.
    - PhoneNumber (string) --
      
      The phone number.
    - PhoneNumberType (string) --
      
      The type of phone number.
    - PhoneNumberCountryCode (string) --
      
      The ISO country code.
- NextToken (string) --
  
  If there are additional results, this is the token for the next set of results.

ListHoursOfOperations (new)

Link ¶

Provides information about the hours of operation for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.list_hours_of_operations(
    InstanceId='string',
    NextToken='string',
    MaxResults=123
)

type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance.

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximimum number of results to return per page.

rtype:

dict

returns:

Response Syntax

{
    'HoursOfOperationSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'Name': 'string'
        },
    ],
    'NextToken': 'string'
}

Response Structure

(dict) --
- HoursOfOperationSummaryList (list) --
  
  Information about the hours of operation.
  - (dict) --
    
    Contains summary information about hours of operation for a contact center.
    - Id (string) --
      
      The identifier of the hours of operation.
    - Arn (string) --
      
      The Amazon Resource Name (ARN) of the hours of operation.
    - Name (string) --
      
      The name of the hours of operation.
- NextToken (string) --
  
  If there are additional results, this is the token for the next set of results.

ListContactFlows (new)

Link ¶

Provides information about the contact flows for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.list_contact_flows(
    InstanceId='string',
    ContactFlowTypes=[
        'CONTACT_FLOW'|'CUSTOMER_QUEUE'|'CUSTOMER_HOLD'|'CUSTOMER_WHISPER'|'AGENT_HOLD'|'AGENT_WHISPER'|'OUTBOUND_WHISPER'|'AGENT_TRANSFER'|'QUEUE_TRANSFER',
    ],
    NextToken='string',
    MaxResults=123
)

type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance.

type ContactFlowTypes:

list

param ContactFlowTypes:

The type of contact flow.

(string) --

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximimum number of results to return per page.

rtype:

dict

returns:

Response Syntax

{
    'ContactFlowSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'Name': 'string',
            'ContactFlowType': 'CONTACT_FLOW'|'CUSTOMER_QUEUE'|'CUSTOMER_HOLD'|'CUSTOMER_WHISPER'|'AGENT_HOLD'|'AGENT_WHISPER'|'OUTBOUND_WHISPER'|'AGENT_TRANSFER'|'QUEUE_TRANSFER'
        },
    ],
    'NextToken': 'string'
}

Response Structure

(dict) --
- ContactFlowSummaryList (list) --
  
  Information about the contact flows.
  - (dict) --
    
    Contains summary information about a contact flow.
    - Id (string) --
      
      The identifier of the contact flow.
    - Arn (string) --
      
      The Amazon Resource Name (ARN) of the contact flow.
    - Name (string) --
      
      The name of the contact flow.
    - ContactFlowType (string) --
      
      The type of contact flow.
- NextToken (string) --
  
  If there are additional results, this is the token for the next set of results.

ListQueues (new)

Link ¶

Provides information about the queues for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.list_queues(
    InstanceId='string',
    QueueTypes=[
        'STANDARD'|'AGENT',
    ],
    NextToken='string',
    MaxResults=123
)

type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance.

type QueueTypes:

list

param QueueTypes:

The type of queue.

(string) --

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximimum number of results to return per page.

rtype:

dict

returns:

Response Syntax

{
    'QueueSummaryList': [
        {
            'Id': 'string',
            'Arn': 'string',
            'Name': 'string',
            'QueueType': 'STANDARD'|'AGENT'
        },
    ],
    'NextToken': 'string'
}

Response Structure

(dict) --
- QueueSummaryList (list) --
  
  Information about the queues.
  - (dict) --
    
    Contains summary information about a queue.
    - Id (string) --
      
      The identifier of the queue.
    - Arn (string) --
      
      The Amazon Resource Name (ARN) of the queue.
    - Name (string) --
      
      The name of the queue.
    - QueueType (string) --
      
      The type of queue.
- NextToken (string) --
  
  If there are additional results, this is the token for the next set of results.