Amazon Connect Service

2026/07/09 - Amazon Connect Service - 1 new api methods

Changes  Amazon Connect - Added DeleteContactData API to support PII deletion of customer endpoint, additional email recipients and email subject.

DeleteContactData (new) Link ΒΆ

Deletes the specified fields containing personally identifiable information (PII) from a contact in the specified Connect Customer instance. This operation redacts PII (such as customer endpoints, additional email recipients, and the email subject) from the contact and its associated contact trace record (CTR). The contact must be in a terminated state.

See also: AWS API Documentation

Request Syntax

client.delete_contact_data(
    InstanceId='string',
    ContactId='string',
    ContactFields=[
        'CUSTOMER_ENDPOINT'|'ADDITIONAL_EMAIL_RECIPIENTS'|'EMAIL_SUBJECT',
    ]
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

type ContactId:

string

param ContactId:

[REQUIRED]

The identifier of the contact. PII can be deleted only from a contact that has been disconnected (is in a terminated state).

type ContactFields:

list

param ContactFields:

[REQUIRED]

The categories of PII to redact from the contact. Valid values are CUSTOMER_ENDPOINT, ADDITIONAL_EMAIL_RECIPIENTS, and EMAIL_SUBJECT. ADDITIONAL_EMAIL_RECIPIENTS and EMAIL_SUBJECT are supported only for contacts in the email channel.

  • (string) --

rtype:

dict

returns:

Response Syntax

{}

Response Structure

  • (dict) --