2026/07/09 - Amazon Connect Service - 1 new api methods
Changes Amazon Connect - Added DeleteContactData API to support PII deletion of customer endpoint, additional email recipients and email subject.
Deletes the specified fields containing personally identifiable information (PII) from a contact in the specified Connect Customer instance. This operation redacts PII (such as customer endpoints, additional email recipients, and the email subject) from the contact and its associated contact trace record (CTR). The contact must be in a terminated state.
See also: AWS API Documentation
Request Syntax
client.delete_contact_data(
InstanceId='string',
ContactId='string',
ContactFields=[
'CUSTOMER_ENDPOINT'|'ADDITIONAL_EMAIL_RECIPIENTS'|'EMAIL_SUBJECT',
]
)
string
[REQUIRED]
The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
string
[REQUIRED]
The identifier of the contact. PII can be deleted only from a contact that has been disconnected (is in a terminated state).
list
[REQUIRED]
The categories of PII to redact from the contact. Valid values are CUSTOMER_ENDPOINT, ADDITIONAL_EMAIL_RECIPIENTS, and EMAIL_SUBJECT. ADDITIONAL_EMAIL_RECIPIENTS and EMAIL_SUBJECT are supported only for contacts in the email channel.
(string) --
dict
Response Syntax
{}
Response Structure
(dict) --