Amazon Connect Service

2023/10/30 - Amazon Connect Service - 5 updated api methods

Changes  This release adds InstanceId field for phone number APIs.

ClaimPhoneNumber (updated) Link ¶
Changes (request)
{'InstanceId': 'string'}

Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created.

For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide .

Warning

You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation.

If you plan to claim and release numbers frequently during a 30 day period, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until 30 days past the oldest number released has expired.

By default you can claim and release up to 200% of your maximum number of active phone numbers during any 30 day period. If you claim and release phone numbers using the UI or API during a rolling 30 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 30 days past the oldest number released has expired.

For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 30 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.

See also: AWS API Documentation

Request Syntax

client.claim_phone_number(
    TargetArn='string',
    InstanceId='string',
    PhoneNumber='string',
    PhoneNumberDescription='string',
    Tags={
        'string': 'string'
    },
    ClientToken='string'
)
type TargetArn

string

param TargetArn

The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn .

type InstanceId

string

param InstanceId

The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn .

type PhoneNumber

string

param PhoneNumber

[REQUIRED]

The phone number you want to claim. Phone numbers are formatted [+] [country code] [subscriber number including area code] .

type PhoneNumberDescription

string

param PhoneNumberDescription

The description of the phone number.

type Tags

dict

param Tags

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

  • (string) --

    • (string) --

type ClientToken

string

param ClientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

Pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$

This field is autopopulated if not provided.

rtype

dict

returns

Response Syntax

{
    'PhoneNumberId': 'string',
    'PhoneNumberArn': 'string'
}

Response Structure

  • (dict) --

    • PhoneNumberId (string) --

      A unique identifier for the phone number.

    • PhoneNumberArn (string) --

      The Amazon Resource Name (ARN) of the phone number.

DescribePhoneNumber (updated) Link ¶
Changes (response)
{'ClaimedPhoneNumberSummary': {'InstanceId': 'string'}}

Gets details and status of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.

Warning

If the number is claimed to a traffic distribution group, and you are calling in the Amazon Web Services Region where the traffic distribution group was created, you can use either a phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException .

See also: AWS API Documentation

Request Syntax

client.describe_phone_number(
    PhoneNumberId='string'
)
type PhoneNumberId

string

param PhoneNumberId

[REQUIRED]

A unique identifier for the phone number.

rtype

dict

returns

Response Syntax

{
    'ClaimedPhoneNumberSummary': {
        'PhoneNumberId': 'string',
        'PhoneNumberArn': 'string',
        'PhoneNumber': 'string',
        'PhoneNumberCountryCode': 'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
        'PhoneNumberType': 'TOLL_FREE'|'DID'|'UIFN'|'SHARED'|'THIRD_PARTY_TF'|'THIRD_PARTY_DID',
        'PhoneNumberDescription': 'string',
        'TargetArn': 'string',
        'InstanceId': 'string',
        'Tags': {
            'string': 'string'
        },
        'PhoneNumberStatus': {
            'Status': 'CLAIMED'|'IN_PROGRESS'|'FAILED',
            'Message': 'string'
        }
    }
}

Response Structure

  • (dict) --

    • ClaimedPhoneNumberSummary (dict) --

      Information about a phone number that's been claimed to your Amazon Connect instance or traffic distribution group.

      • PhoneNumberId (string) --

        A unique identifier for the phone number.

      • PhoneNumberArn (string) --

        The Amazon Resource Name (ARN) of the phone number.

      • PhoneNumber (string) --

        The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code] .

      • PhoneNumberCountryCode (string) --

        The ISO country code.

      • PhoneNumberType (string) --

        The type of phone number.

      • PhoneNumberDescription (string) --

        The description of the phone number.

      • TargetArn (string) --

        The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.

      • InstanceId (string) --

        The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

      • Tags (dict) --

        The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

        • (string) --

          • (string) --

      • PhoneNumberStatus (dict) --

        The status of the phone number.

        • CLAIMED means the previous ClaimPhoneNumber or UpdatePhoneNumber operation succeeded.

        • IN_PROGRESS means a ClaimPhoneNumber, UpdatePhoneNumber, or UpdatePhoneNumberMetadata operation is still in progress and has not yet completed. You can call DescribePhoneNumber at a later time to verify if the previous operation has completed.

        • FAILED indicates that the previous ClaimPhoneNumber or UpdatePhoneNumber operation has failed. It will include a message indicating the failure reason. A common reason for a failure may be that the TargetArn value you are claiming or updating a phone number to has reached its limit of total claimed numbers. If you received a FAILED status from a ClaimPhoneNumber API call, you have one day to retry claiming the phone number before the number is released back to the inventory for other customers to claim.

        Note

        You will not be billed for the phone number during the 1-day period if number claiming fails.

        • Status (string) --

          The status.

        • Message (string) --

          The status message.

ListPhoneNumbersV2 (updated) Link ¶
Changes (request, response)
Request
{'InstanceId': 'string'}
Response
{'ListPhoneNumbersSummaryList': {'InstanceId': 'string'}}

Lists phone numbers claimed to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with traffic distribution group.

For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide .

Note

  • When given an instance ARN, ListPhoneNumbersV2 returns only the phone numbers claimed to the instance.

  • When given a traffic distribution group ARN ListPhoneNumbersV2 returns only the phone numbers claimed to the traffic distribution group.

See also: AWS API Documentation

Request Syntax

client.list_phone_numbers_v2(
    TargetArn='string',
    InstanceId='string',
    MaxResults=123,
    NextToken='string',
    PhoneNumberCountryCodes=[
        'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
    ],
    PhoneNumberTypes=[
        'TOLL_FREE'|'DID'|'UIFN'|'SHARED'|'THIRD_PARTY_TF'|'THIRD_PARTY_DID',
    ],
    PhoneNumberPrefix='string'
)
type TargetArn

string

param TargetArn

The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. If both TargetArn and InstanceId input are not provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your account in the same Amazon Web Services Region as the request.

type InstanceId

string

param InstanceId

The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. If both TargetArn and InstanceId are not provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your account in the same AWS Region as the request.

type MaxResults

integer

param MaxResults

The maximum number of results to return per page.

type NextToken

string

param NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type PhoneNumberCountryCodes

list

param PhoneNumberCountryCodes

The ISO country code.

  • (string) --

type PhoneNumberTypes

list

param PhoneNumberTypes

The type of phone number.

  • (string) --

type PhoneNumberPrefix

string

param PhoneNumberPrefix

The prefix of the phone number. If provided, it must contain + as part of the country code.

rtype

dict

returns

Response Syntax

{
    'NextToken': 'string',
    'ListPhoneNumbersSummaryList': [
        {
            'PhoneNumberId': 'string',
            'PhoneNumberArn': 'string',
            'PhoneNumber': 'string',
            'PhoneNumberCountryCode': 'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
            'PhoneNumberType': 'TOLL_FREE'|'DID'|'UIFN'|'SHARED'|'THIRD_PARTY_TF'|'THIRD_PARTY_DID',
            'TargetArn': 'string',
            'InstanceId': 'string'
        },
    ]
}

Response Structure

  • (dict) --

    • NextToken (string) --

      If there are additional results, this is the token for the next set of results.

    • ListPhoneNumbersSummaryList (list) --

      Information about phone numbers that have been claimed to your Amazon Connect instances or traffic distribution groups.

      • (dict) --

        Information about phone numbers that have been claimed to your Amazon Connect instance or traffic distribution group.

        • PhoneNumberId (string) --

          A unique identifier for the phone number.

        • PhoneNumberArn (string) --

          The Amazon Resource Name (ARN) of the phone number.

        • PhoneNumber (string) --

          The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code] .

        • PhoneNumberCountryCode (string) --

          The ISO country code.

        • PhoneNumberType (string) --

          The type of phone number.

        • TargetArn (string) --

          The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.

        • InstanceId (string) --

          The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

SearchAvailablePhoneNumbers (updated) Link ¶
Changes (request)
{'InstanceId': 'string'}

Searches for available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with the traffic distribution group.

See also: AWS API Documentation

Request Syntax

client.search_available_phone_numbers(
    TargetArn='string',
    InstanceId='string',
    PhoneNumberCountryCode='AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
    PhoneNumberType='TOLL_FREE'|'DID'|'UIFN'|'SHARED'|'THIRD_PARTY_TF'|'THIRD_PARTY_DID',
    PhoneNumberPrefix='string',
    MaxResults=123,
    NextToken='string'
)
type TargetArn

string

param TargetArn

The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn .

type InstanceId

string

param InstanceId

The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn .

type PhoneNumberCountryCode

string

param PhoneNumberCountryCode

[REQUIRED]

The ISO country code.

type PhoneNumberType

string

param PhoneNumberType

[REQUIRED]

The type of phone number.

type PhoneNumberPrefix

string

param PhoneNumberPrefix

The prefix of the phone number. If provided, it must contain + as part of the country code.

type MaxResults

integer

param MaxResults

The maximum number of results to return per page.

type NextToken

string

param NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

rtype

dict

returns

Response Syntax

{
    'NextToken': 'string',
    'AvailableNumbersList': [
        {
            'PhoneNumber': 'string',
            'PhoneNumberCountryCode': 'AF'|'AL'|'DZ'|'AS'|'AD'|'AO'|'AI'|'AQ'|'AG'|'AR'|'AM'|'AW'|'AU'|'AT'|'AZ'|'BS'|'BH'|'BD'|'BB'|'BY'|'BE'|'BZ'|'BJ'|'BM'|'BT'|'BO'|'BA'|'BW'|'BR'|'IO'|'VG'|'BN'|'BG'|'BF'|'BI'|'KH'|'CM'|'CA'|'CV'|'KY'|'CF'|'TD'|'CL'|'CN'|'CX'|'CC'|'CO'|'KM'|'CK'|'CR'|'HR'|'CU'|'CW'|'CY'|'CZ'|'CD'|'DK'|'DJ'|'DM'|'DO'|'TL'|'EC'|'EG'|'SV'|'GQ'|'ER'|'EE'|'ET'|'FK'|'FO'|'FJ'|'FI'|'FR'|'PF'|'GA'|'GM'|'GE'|'DE'|'GH'|'GI'|'GR'|'GL'|'GD'|'GU'|'GT'|'GG'|'GN'|'GW'|'GY'|'HT'|'HN'|'HK'|'HU'|'IS'|'IN'|'ID'|'IR'|'IQ'|'IE'|'IM'|'IL'|'IT'|'CI'|'JM'|'JP'|'JE'|'JO'|'KZ'|'KE'|'KI'|'KW'|'KG'|'LA'|'LV'|'LB'|'LS'|'LR'|'LY'|'LI'|'LT'|'LU'|'MO'|'MK'|'MG'|'MW'|'MY'|'MV'|'ML'|'MT'|'MH'|'MR'|'MU'|'YT'|'MX'|'FM'|'MD'|'MC'|'MN'|'ME'|'MS'|'MA'|'MZ'|'MM'|'NA'|'NR'|'NP'|'NL'|'AN'|'NC'|'NZ'|'NI'|'NE'|'NG'|'NU'|'KP'|'MP'|'NO'|'OM'|'PK'|'PW'|'PA'|'PG'|'PY'|'PE'|'PH'|'PN'|'PL'|'PT'|'PR'|'QA'|'CG'|'RE'|'RO'|'RU'|'RW'|'BL'|'SH'|'KN'|'LC'|'MF'|'PM'|'VC'|'WS'|'SM'|'ST'|'SA'|'SN'|'RS'|'SC'|'SL'|'SG'|'SX'|'SK'|'SI'|'SB'|'SO'|'ZA'|'KR'|'ES'|'LK'|'SD'|'SR'|'SJ'|'SZ'|'SE'|'CH'|'SY'|'TW'|'TJ'|'TZ'|'TH'|'TG'|'TK'|'TO'|'TT'|'TN'|'TR'|'TM'|'TC'|'TV'|'VI'|'UG'|'UA'|'AE'|'GB'|'US'|'UY'|'UZ'|'VU'|'VA'|'VE'|'VN'|'WF'|'EH'|'YE'|'ZM'|'ZW',
            'PhoneNumberType': 'TOLL_FREE'|'DID'|'UIFN'|'SHARED'|'THIRD_PARTY_TF'|'THIRD_PARTY_DID'
        },
    ]
}

Response Structure

  • (dict) --

    • NextToken (string) --

      If there are additional results, this is the token for the next set of results.

    • AvailableNumbersList (list) --

      A list of available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group.

      • (dict) --

        Information about available phone numbers.

        • PhoneNumber (string) --

          The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code] .

        • PhoneNumberCountryCode (string) --

          The ISO country code.

        • PhoneNumberType (string) --

          The type of phone number.

UpdatePhoneNumber (updated) Link ¶
Changes (request)
{'InstanceId': 'string'}

Updates your claimed phone number from its current Amazon Connect instance or traffic distribution group to another Amazon Connect instance or traffic distribution group in the same Amazon Web Services Region.

Warning

After using this API, you must verify that the phone number is attached to the correct flow in the target instance or traffic distribution group. You need to do this because the API switches only the phone number to a new instance or traffic distribution group. It doesn't migrate the flow configuration of the phone number, too.

You can call DescribePhoneNumber API to verify the status of a previous UpdatePhoneNumber operation.

See also: AWS API Documentation

Request Syntax

client.update_phone_number(
    PhoneNumberId='string',
    TargetArn='string',
    InstanceId='string',
    ClientToken='string'
)
type PhoneNumberId

string

param PhoneNumberId

[REQUIRED]

A unique identifier for the phone number.

type TargetArn

string

param TargetArn

The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn .

type InstanceId

string

param InstanceId

The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn .

type ClientToken

string

param ClientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

This field is autopopulated if not provided.

rtype

dict

returns

Response Syntax

{
    'PhoneNumberId': 'string',
    'PhoneNumberArn': 'string'
}

Response Structure

  • (dict) --

    • PhoneNumberId (string) --

      A unique identifier for the phone number.

    • PhoneNumberArn (string) --

      The Amazon Resource Name (ARN) of the phone number.