Amazon Connect Service

2022/04/28 - Amazon Connect Service - 1 new api methods

Changes  This release introduces an API for changing the current agent status of a user in Connect.

PutUserStatus (new) Link ΒΆ

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.

See also: AWS API Documentation

Request Syntax

client.put_user_status(
    UserId='string',
    InstanceId='string',
    AgentStatusId='string'
)
type UserId:

string

param UserId:

[REQUIRED]

The identifier of the user.

type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

type AgentStatusId:

string

param AgentStatusId:

[REQUIRED]

The identifier of the agent status.

rtype:

dict

returns:

Response Syntax

{}

Response Structure

  • (dict) --