Amazon Connect Service

2023/11/09 - Amazon Connect Service - 2 updated api methods

Changes  This release adds the ability to integrate customer lambda functions with Connect attachments for scanning and updates the ListIntegrationAssociations API to support filtering on IntegrationArn.

CreateIntegrationAssociation (updated) Link ¶
Changes (request)
{'IntegrationType': {'FILE_SCANNER'}}

Creates an Amazon Web Services resource association with an Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.create_integration_association(
    InstanceId='string',
    IntegrationType='EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN'|'APPLICATION'|'FILE_SCANNER',
    IntegrationArn='string',
    SourceApplicationUrl='string',
    SourceApplicationName='string',
    SourceType='SALESFORCE'|'ZENDESK',
    Tags={
        'string': 'string'
    }
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

type IntegrationType:

string

param IntegrationType:

[REQUIRED]

The type of information to be ingested.

type IntegrationArn:

string

param IntegrationArn:

[REQUIRED]

The Amazon Resource Name (ARN) of the integration.

type SourceApplicationUrl:

string

param SourceApplicationUrl:

The URL for the external application. This field is only required for the EVENT integration type.

type SourceApplicationName:

string

param SourceApplicationName:

The name of the external application. This field is only required for the EVENT integration type.

type SourceType:

string

param SourceType:

The type of the data source. This field is only required for the EVENT integration type.

type Tags:

dict

param Tags:

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

  • (string) --

    • (string) --

rtype:

dict

returns:

Response Syntax

{
    'IntegrationAssociationId': 'string',
    'IntegrationAssociationArn': 'string'
}

Response Structure

  • (dict) --

    • IntegrationAssociationId (string) --

      The identifier for the integration association.

    • IntegrationAssociationArn (string) --

      The Amazon Resource Name (ARN) for the association.

ListIntegrationAssociations (updated) Link ¶
Changes (request, response)
Request
{'IntegrationArn': 'string', 'IntegrationType': {'FILE_SCANNER'}}
Response
{'IntegrationAssociationSummaryList': {'IntegrationType': {'FILE_SCANNER'}}}

Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

client.list_integration_associations(
    InstanceId='string',
    IntegrationType='EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN'|'APPLICATION'|'FILE_SCANNER',
    NextToken='string',
    MaxResults=123,
    IntegrationArn='string'
)
type InstanceId:

string

param InstanceId:

[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

type IntegrationType:

string

param IntegrationType:

The integration type.

type NextToken:

string

param NextToken:

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

type MaxResults:

integer

param MaxResults:

The maximum number of results to return per page.

type IntegrationArn:

string

param IntegrationArn:

The Amazon Resource Name (ARN) of the integration.

rtype:

dict

returns:

Response Syntax

{
    'IntegrationAssociationSummaryList': [
        {
            'IntegrationAssociationId': 'string',
            'IntegrationAssociationArn': 'string',
            'InstanceId': 'string',
            'IntegrationType': 'EVENT'|'VOICE_ID'|'PINPOINT_APP'|'WISDOM_ASSISTANT'|'WISDOM_KNOWLEDGE_BASE'|'CASES_DOMAIN'|'APPLICATION'|'FILE_SCANNER',
            'IntegrationArn': 'string',
            'SourceApplicationUrl': 'string',
            'SourceApplicationName': 'string',
            'SourceType': 'SALESFORCE'|'ZENDESK'
        },
    ],
    'NextToken': 'string'
}

Response Structure

  • (dict) --

    • IntegrationAssociationSummaryList (list) --

      The associations.

      • (dict) --

        Contains summary information about the associated AppIntegrations.

        • IntegrationAssociationId (string) --

          The identifier for the AppIntegration association.

        • IntegrationAssociationArn (string) --

          The Amazon Resource Name (ARN) for the AppIntegration association.

        • InstanceId (string) --

          The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

        • IntegrationType (string) --

          The integration type.

        • IntegrationArn (string) --

          The Amazon Resource Name (ARN) for the AppIntegration.

        • SourceApplicationUrl (string) --

          The URL for the external application.

        • SourceApplicationName (string) --

          The user-provided, friendly name for the external application.

        • SourceType (string) --

          The name of the source.

    • NextToken (string) --

      If there are additional results, this is the token for the next set of results.