Amazon Connect Customer Profiles

2024/06/24 - 3 updated api methods

Changes   This release includes changes to ProfileObjectType APIs, adds functionality top set and get capacity for profile object types.

2023/11/28 - 1 new api methods

Changes   This release introduces DetectProfileObjectType API to auto generate object type mapping.

2023/07/25 - 2 new 3 updated api methods

Changes   Amazon Connect Customer Profiles now supports rule-based resolution to match and merge similar profiles into unified profiles, helping companies deliver faster and more personalized customer service by providing access to relevant customer information for agents and automated experiences.

2023/06/07 - 4 new api methods

Changes   This release introduces event stream related APIs.

2023/06/01 - 7 new api methods

Changes   This release introduces calculated attribute related APIs.

2023/02/06 - 1 updated api methods

Changes   This release deprecates the PartyType and Gender enum data types from the Profile model and replaces them with new PartyTypeString and GenderString attributes, which accept any string of length up to 255.

2022/12/12 - 2 updated api methods

Changes   This release allows custom strings in PartyType and Gender through 2 new attributes in the CreateProfile and UpdateProfile APIs: PartyTypeString and GenderString.

2022/11/14 - 1 updated api methods

Changes   This release enhances the SearchProfiles API by providing functionality to search for profiles using multiple keys and logical operators.

2022/09/13 - 4 updated api methods

Changes   Added isUnstructured in response for Customer Profiles Integration APIs

2022/06/30 - 5 updated api methods

Changes   This release adds the optional MinAllowedConfidenceScoreForMerging parameter to the CreateDomain, UpdateDomain, and GetAutoMergingPreview APIs in Customer Profiles. This parameter is used as a threshold to influence the profile auto-merging step of the Identity Resolution process.

2022/02/21 - 5 new 4 updated api methods

Changes   This release introduces apis CreateIntegrationWorkflow, DeleteWorkflow, ListWorkflows, GetWorkflow and GetWorkflowSteps. These apis are used to manage and view integration workflows.

2021/12/20 - 7 updated api methods

Changes   This release adds an optional parameter, ObjectTypeNames to the PutIntegration API to support multiple object types per integration option. Besides, this release introduces Standard Order Objects which contain data from third party systems and each order object belongs to a specific profile.

2021/11/24 - 3 new 7 updated api methods

Changes   This release introduces a new auto-merging feature for profile matching. The auto-merging configurations can be set via CreateDomain API or UpdateDomain API. You can use GetIdentityResolutionJob API and ListIdentityResolutionJobs API to fetch job status.

2021/08/13 - 4 updated api methods

Changes   This release introduces Standard Profile Objects, namely Asset and Case which contain values populated by data from third party systems and belong to a specific profile. This release adds an optional parameter, ObjectFilter to the ListProfileObjects API in order to search for these Standard Objects.

2021/04/30 - 2 new 3 updated api methods

Changes   This release introduces GetMatches and MergeProfiles APIs to fetch and merge duplicate profiles

2021/03/26 - 1 updated api methods

Changes   This release adds an optional parameter named FlowDefinition in PutIntegrationRequest.

2020/12/02 - 28 new api methods

Changes   Removes an incorrectly named service `Profile` that was included in release, v2.801.0

2020/12/01 - 28 new api methods

Changes   This is the first release of Amazon Connect Customer Profiles, a unified customer profile for your Amazon Connect contact center.