Amazon Connect Customer Profiles

2025/09/30 - 2 new api methods

Changes   This release introduces ListProfileHistoryRecords and GetProfileHistoryRecord APIs for comprehensive profile history tracking with complete audit trails of creation, updates, merges, deletions, and data ingestion events.

2025/07/31 - 9 updated api methods

Changes   The release updates standard profile with 2 new fields that supports account-level engagement. Updated APIs include CreateProfile, UpdateProfile, MergeProfiles, SearchProfiles, BatchGetProfile, GetSegmentMembership, CreateSegmentDefinition, CreateSegmentEstimate.

2025/07/03 - 6 new api methods

Changes   This release introduces capability of create Segments via importing a CSV file directly. This consumes the CSV file and creates/updates corresponding profiles for the particular domain.

2025/06/09 - 5 new 11 updated api methods

Changes   This release introduces capability of Profile Explorer, using correct ingestion timestamp & using historical data for computing calculated attributes, and new standard objects for T&H as part of Amazon Connect Customer Profiles service.

2024/12/02 - 5 new 4 updated api methods

Changes   This release introduces Event Trigger APIs as part of Amazon Connect Customer Profiles service.

2024/11/18 - 13 new 6 updated api methods

Changes   This release introduces Segmentation APIs and new Calculated Attribute Event Filters as part of Amazon Connect Customer Profiles service.

2024/09/27 - 4 updated api methods

Changes   Introduces optional RoleArn parameter for PutIntegration request and includes RoleArn in the response of PutIntegration, GetIntegration and ListIntegrations

2024/06/24 - 3 updated api methods

Changes   This release includes changes to ProfileObjectType APIs, adds functionality top set and get capacity for profile object types.

2023/11/28 - 1 new api methods

Changes   This release introduces DetectProfileObjectType API to auto generate object type mapping.